Terms & Conditions
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  1. Definitions
    1. The Company, Stav Sound Services, letting the equipment on "hire", or "sale", is hereinafter referred to as the "Owner" and this expression includes its successors.
    2. The "Hirer", "PurchaserC or "Buyer" is the company, firm or person taking the Owner's Equipment on hire or sale and this expression includes his successors or personal representatives.
    3. "Equipment" shall include any sound, lighting or special effect or part thereof and any attachments, leads or any other item under this contract.
    4. "Hire Rate" shall be the rate of hire for the equipment as provided on the Hire Contract and subject to the provisions of these Terms and Conditions of Hire.
  2. Acceptance
    1. The Hirer's order, whether oral or in writing, for the supply of equipment shall be construed as an expressed acceptance of these Terms and Conditions and in so far as any provision of the Hirer's said order be inconsistent therewith, these Terms and Conditions of Hire shall be deemed to prevail.
    2. Any variations in the Contract shall be in writing.
    3. The Hirer warrants to the Owner that no representations have been made to hire, concerning the equipment and in particular its suitability for any particular purpose or for work in any particular place and that in entering into this Contact the Hirer does not rely upon any such representation and has satisfied himself independently upon all such matters and accordingly the Hirer shall seek no relief in respect of any such representation and in particular shall bring no proceedings for misrepresentation whether under the Misrepresentation Act 1967 or otherwise.
    4. Proof of identity will be required when collecting equipment e.g. passport, driving licence etc.
    5. Purchase orders should be in writing and an order number must be provided. The Company, in processing verbal orders, will accept no responsibility for errors.
  3. Commencement of Hire
    1. Subject to the other provisions of the Hire Contract the Owner shall supply the equipment on the collection or installation date.
    2. All equipment will remain the property of the Owner.
    3. The period of Hire shall start on such collection or installation.
    4. Hire charges shall commence on collection or installation unless otherwise stated on the Hire Contract.
    5. All the equipment will be returned by the time and date agreed. Any equipment returned late will be charged for at the full daily rate thereafter, together with charges for consequential loss with the equipment not being available for use by other customers.
  4. Sub Letting
    1. The Hirer shall not without consent of the Owner, assign, sublet, mortgage, charge, pledge, Part with possession of or otherwise deal with the equipment.
  5. Returns
    1. Any goods returned as incorrectly ordered or not required are subject to a minimum handling charge of 20% of the invoice price.
    2. Items returned, as the wrong part will not be accepted.
    3. Any items returned for credit must be in the original box / packaging, undamaged and in good condition, otherwise no claims for credit can be entertained.
    4. No returns can be accepted without prior authorisation.
  6. Hirer's Liability for loss or damage
    1. The Hirer accepts full responsibility to the Owner for loss, damage or destruction of the equipment during the period of hire.
    2. The Hirer is fully responsible to the Owner for the safe keeping of the equipment and its return in equal order to the Owner at the end of the hire. (Cables are supplied neatly coiled and taped and must be returned in a similar fashion.)
    3. All equipment hired should be installed and operated by a competent person.
    4. The hirer shall be responsible, at all times, to arrange a proper supply of electricity for use with the equipment and ensure that the equipment shall, at all times, be properly earthed.
    5. The Hirer accepts all liability and responsibility in respect of and shall fully and completely indemnify the Owner against all third party claims and losses, however arising, in respect of damage to or loss or destruction of any property or in respect of the personal injury or death of anybody, in any way caused by or relating to the equipment or its use.
    6. The owner shall not be liable to the Hirer in respect of any damage to or loss or destruction of the property of the Hirer nor in respect of the personal injury or death of the Hirer or his employees or contractors or other persons in any way caused by or relating to the equipment or its use howsoever such damage, loss, destruction, injury or death shall be caused.
    7. It is advised that the Hirers should check the compatibility of equipment hired from the Owner. The Owner accepts no responsibility for equipment that does not work in conjunction with that of the Hirer.
    8. The Hirer will allow the Owner access to their premises for the removal of hired equipment should they go into receivership in whatever form, or in the late payment of Hire invoices.
  7. Owner's Obligation
    1. The Owner shall ensure that at the commencement of the Hire, the equipment shall be of sound construction and in working order.
    2. Equipment using electric lamps will be tested and working and the Owner cannot be held responsible for lamp failure (it is suggested that the Hirer purchases spare lamps, which will be refunded after the Hire period, if unused).
  8. Insurance
    1. The Hirer shall, at the Hirer's expense, fully insure all equipment with a reputable insurance company.
    2. The equipment as described on the Hire Contract shall be insured for the value shown against loss, damage or destruction.
    3. Cover should include all of the Hirer's liability or responsibility and indemnity to the Owner.
    4. Cover should include all of the Hirer's liability to third parties relating to the equipment used.
  9. Cancellation
    • In the event of cancellation by the hirer, the following charges will be made:
    • Within 2 weeks of the contract date - 25% of total fee.
    • Within 1 week of the contract date - 50% of total fee.
  10. Payment
    1. Payment for short- the right to ask for a security deposit, which will be refunded upon the return of any equipment hired.
    2. Our terms of payment for account customers are strictly 14 days, unless otherwise stated.
    3. Payment for long-term hire (minimum one month) must be made, in full, each month of the hire period, no longer than 14 days after the month's invoice date.
    4. Late payment will be subject to interest set at 18%APR, issued on or as near to the 1st of every month.
    5. Any equipment lost, will be paid for at the full replacement value.
    6. The Owner will be responsible for the first year's warranty work, as long as the Hirer has kept the equipment in good condition.
    7. The Hirer will be responsible for the costs of any repair work, if the fault is found to be due to his neglect of the equipment.
    8. The Hirer will be responsible for the costs of any consequential loss, at the full daily Hire Rate, if any equipment is not available for use, by other customers.
  11. Retention Of Title / Ownership
    1. The Company shall retain title to all goods supplied to, and in the possession of, the Purchaser, its Agent or associated company with regard to all monies owed by the Purchaser to the Company, and payment in respect of any particular delivery shall not affect the Company’s right to retention of title.
    2. In the event that after receipt of goods from the Company, the purchaser amalgamates or merges such goods with other goods, and the Company’s goods are identifiable and capable of severance, sub clause A. hereof shall have effect.
    3. The Purchaser shall if required in writing by the Company, within 48 hours of such notification, open a separate designated bank account, into which the Purchaser shall forthwith pay all proceeds from the sale on, in the normal course of business of the goods received from the Company and the purchaser shall supply all details of such transactions to the Company as the Company shall require, at such intervals as the Company shall request.
    4. Without limitation of it’s rights, the Company may recover the products or the goods, rescind the above assignment and directly collect monies to be paid from third party debtors in case of:
      1. Dishonour of the Purchasers cheque or note.
      2. Commencement of bankruptcy or liquidation of a company or reorganisation proceedings in respect of the Purchaser.
      3. The Purchasers contractual payments owed to the Company being overdue by more than 15 days.
      4. Failure by the Purchaser to comply with other contractual obligations.
    5. The Company shall have the right at any time to obtain information from the Purchaser to inspection of the Purchasers business records and to the making of photocopies insofar as is necessary to determine the Company’s rights under this agreement.
    6. After delivery of the goods to the Purchaser and pending payment thereof the Purchaser shall hold the goods as bailee for the Seller and not withstanding that the property in the goods has been passed to him they shall be at the Purchasers risk and the Seller shall always be entitled to call for their return or payment thereof, notwithstanding their loss or destruction. These terms shall apply whether or not the goods in question have been installed at the premises of a third party. In the event of non-payment the Purchaser shall agree at his risk for a representative of the Sellers Company to be allowed access at all times to recover the goods sold.
  12. Delivery, Shortages or Non-Deliveries
    • All orders are normally sent by letter, post or carrier. We reserve the right to charge handling on certain lines or orders. Claims for shortages must be made within 7 days from the date of receipt, otherwise no responsibility can be accepted.
  13. Defective, Faulty Or Damaged Goods
    • Notice of any faulty, defective or damaged goods must be made in writing within 7 days of receipt or delivery, otherwise no responsibility can be accepted. Any claims in respect of defective goods will be the sole responsibility of the manufacturers, and in any event should always be limited to the original contract price, and not for any losses howsoever incurred over and above the original contract price.
  14. Force Majeure
    • The Company cannot be held liable for any failure / delay of its obligations caused by circumstances beyond its control including but not limited to acts of God, Accident, Explosion, Fire, Transport delays, Strikes and any other industrial disputes or compliance with government laws, regulations or orders.
  15. Guarantees
    • All goods and items supplied are guaranteed by the original manufacturer and not by Stav Sound Services. Any claims under guarantee should be directed to the original manufacturer unless otherwise stated. Stav Sound Services will provide addresses and warranty details where necessary to enable under-guarantee claims to be made.
  16. Credit Accounts
    • All monthly credit accounts are due for payment within the time specified on the invoice, from the date of the invoice. Any overdue accounts will be automatically placed on stop and no further orders will be processed until all the outstanding invoices are paid and the account is brought up to date. The Company reserves the right to remove / amend credit facilities based on payment performance and / or annual credit account review.
  17. Debt Recovery Costs / Collection Fees
    • The Company reserves the right to issue legal proceedings to recover any unpaid balances. Any additional costs incurred by the Company will be added to the outstanding balance due and are payable by the Purchaser / Hirer. All indemnity costs incurred by the Company shall be recoverable from the Purchaser / Hirer.
  18. General
    1. We, the Company, reserve the right to change our price list at any time without notice.
    2. Any Quotation will stand for 30 days, unless otherwise stated.
    3. Title to sales items does not pass to the purchaser until their account is settled in full.
    4. Goods are subject to availability.
    5. Manufacturers specifications may change without notice.
    6. All prices are excluding VAT unless otherwise stated.

UK DATA PROTECTION ACT 1998 / REPUBLIC OF IRELAND DATA PROTECTION ACTS 1988 AND 2003 ("THE ACTS") - INFORMATION NOTICE

Words shown in italics have the meaning given by the Acts. Data relating to you as an individual or to individuals within your organisation ("personal data") may be processed by us as data controllers for the purpose of carrying out our business and will be held securely in confidence. We may disclose your personal data to third parties such as insurers, credit insurers, credit reference agencies and other carefully selected parties, who may process your personal data as data controllers for the purpose of carrying out insurance, risk assessments, credit management and other associated activities. We may also receive personal data on you from such third parties. Your personal data may be processed within or outside the European Economic Area, but always in strict compliance with the Acts. We or such third parties may contact you with details of other products in writing, electronically, by telephone or by other means. By providing us with your personal data, you consent to our processing of such data as described by this notice.

You have the right of access to your personal data we hold on you, and you have the rights to rectify such data if inaccurate or processed unfairly. If you wish to exercise these rights, please write to us with details of your request. For more information on your rights or definitions used in this notice, please see the UK Information Commissioner’s website at www.ico.gov.uk or the Irish Data Protection Commissioner’s website at www.dataprotection.ie

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